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Quality

 

Patient safety


Avoiding patient injuries when giving care and treatment  


Treatment according to patient needs.


Providing services based on scientific knowledge to those who could benefit and refraining from providing services to those not likely to benefit (avoiding over- and underuse). Open comparison of result.


Patient focus


Providing respectful and responsive care to individual preferences, needs and values and ensuring that patient values guide all clinical decisions.  


Timelines


Reducing delays and waiting time for both those who receive and those who give care.  


Efficiency


Avoiding waist within equipment, supplies, ideas and energy.

 

Equality


Providing care not varying in quality due to personal characteristics of the patient such as gender, ethnicity, geographic origin and socioeconomic status.  

 

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